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Shipping Policy

At ShellCase, we strive to provide you with the best shopping experience by ensuring timely and secure delivery of your orders. Please read our shipping policy below to understand how we handle the shipping process.

Order Processing Time
All orders are processed within 2-3 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an email notification with your tracking details once your order is shipped.
Shipping Rates & Delivery Time
We offer the following shipping options:

Standard Shipping:

Delivery Time: 5-7 business days.
Shipping Cost: ₹50 or free for orders above ₹499.
Express Shipping:

Delivery Time: 2-4 business days.
Shipping Cost: ₹150.
Please note that delivery timelines may vary based on your location or unforeseen circumstances such as delays with courier partners or during peak seasons.

Shipping Locations
We currently ship across India.
For remote or hard-to-reach locations, delivery times may be slightly longer.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can track your shipment using this tracking number on our courier partner’s website.

Failed Delivery Attempts
If the delivery fails due to an incorrect address, unavailability of the recipient, or refusal to accept the package, the customer will be responsible for any additional shipping charges incurred.
Lost or Damaged Packages
While we take every precaution to ensure your order reaches you safely, ShellCase is not responsible for any loss or damage caused during transit.
If your package is lost or damaged, please contact us at Shellcase2025@gmail.com within 48 hours of delivery with your order details and proof of the issue.